Enterprise Portal
Team management, roles, activity tracking, and delivery downloads for enterprise customers.
Getting Started
Accessing Your Enterprise Portal
Find your portal link, sign in with email, and stay signed in.
First-Time Setup Checklist for New Admins
The four things to do in your first portal session.
Troubleshooting: "This email is not authorized for this portal"
Why you see this error and how to fix it.
Admin vs Member: What Each Role Can Do
The two-role model that governs portal access.
Team Management
Inviting Team Members
How admins add new people to the enterprise portal.
Managing Team Members: Roles, Removal, and Leaving
How to promote, demote, remove, or leave an enterprise organization.
Exporting Activity as CSV
How to download the activity feed for compliance reviews and audits.
Understanding the Activity Feed
What the audit log tracks, how to filter it, and who sees what.
Deliveries
Downloading Delivery Files
How to find and download your JSONL and Parquet delivery files.
Setting Up Cloud Routing for Direct Delivery
How to configure S3, Google Cloud Storage, Azure Blob, or HTTPS webhook as your delivery destination.
Delivery Cadence, File Formats, and What Arrives When
When deliveries land, what files you get, and how to load them.
Billing & Security
Data & Schema
Tier Comparison and Field Gating
What each tier delivers, how field gating works, and when to upgrade.
Data Schema and Field Dictionary
What every field in your JSONL delivery means, with types and examples.
Query Cookbook: Business Questions VidScore Answers
Ten SQL queries that answer questions your current vendors cannot.
How VidScore, Sentiment, and Quality Scores Work
Understanding the metrics and scales in your data feed.
Data Governance, Quality Checks, and Retention
How VidScore maintains data quality and how long your files are kept.
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